The American Red Cross of Massachusetts

101 Station Landing #510, Medford, Ma 02155
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Our mission The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

The American Red Cross of Massachusetts

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Ways to help

Food Pantry

The food pantry is a critical resource for so many people, especially at times like this. We have increased our sanitation and social distancing protocol to continue to keep our workforce and our clients safe while we continue to provide this critical service to our neighbors in need. Stocking up and getting ready to potentially self-quarantine is not a feasible option for many of the folks that we serve. Many do not have a clear path to their next meal let alone food for two weeks.
  • Adults (18+)
  • Anytime
  • Individuals, Groups (2-10), Groups (10+), Families, Corporate Teams
  • In-person, Food Packing

Disaster Action Team

Help provide 24-hour emergency response to local disasters, particularly house fires, ensuring that those affected have access to resources for basic necessities such as food, shelter, and clothing. This is also the entry-level position with further training and experience will allow the volunteer to be deployed to National Disasters.
  • Adults (18+)
  • Ongoing
  • Anytime
  • Individuals
  • In-person, Other

Donate Blood

We at the American Red Cross of Massachusetts encourage citizens who are healthy and feeling well to make an appointment to donate as soon as possible by visiting RedCrossBlood.org or calling 1-800-RED CROSS (1-800-733-2767) to schedule an appointment. All our donor centers are open across the state and local drives in Eastern MA are still being scheduled.
  • Adults (18+)
  • One-time
  • Anytime
  • Individuals
  • In-person, Other

Disaster Health Services Team Member

Our Disaster Health Services team supports clients who have been affected by a disaster by giving health services support including assisting with replacing medicine or other medical needs. This includes giving clients referrals to other agencies that can help in their recovery. Help us with this critical need.
  • Adults (18+)
  • One-time
  • Anytime
  • Individuals
  • In-person, Other

Recovery Team Member: Fiscal Review

Our Fiscal Review team focuses on checking through our casework to ensure all fiscal metrics are met and our casework meets the national standards.

  • Adults (18+)
  • Ongoing
  • Anytime
  • Individuals
  • Virtual, Research

Recovery Team Member: Follow-Up Caseworker

Our Recovery Team Members work with clients who have been affected by a disaster (including home fires) to ensure they have a recovery plan and their needs are met. Our teams follow-up with clients regularly as needed to ensure they feel supported and have a path forward.
  • Adults (18+)
  • Ongoing
  • Anytime
  • Individuals
  • In-person, Project-based

Duty Officer

Ensures timely activation and monitoring of local and regional responses. Works with on-scene leadership to support the response and provide technical guidance. Excellent communication skills necessary

  • Adults (18+)
  • Ongoing
  • Anytime
  • Individuals
  • In-person, Other

Transportation Specialist

Transport blood from collection site to Red Cross laboratory. Must have a valid state driver's license, 3 years driving experience, and a safe driving record.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor, Outdoor
  • On-site, Formal
  • Weekdays, Weekends

Fundraising Stewardship Volunteer

Assist with thanking our donors through acknowledgement letters, thank you phone calls, and other stewardship materials. Not only will you be helping the American Red Cross carry out its mission, but you will also gain professional fundraising experience with a well-recognized and respected international organization.
  • Weekly
  • 55+, Adults
  • Individuals
  • Indoor
  • On-site, Formal
  • Weekdays

Disaster Action Team: Member

To serve on a Disaster Action Team and help provide 24-hour immediate support and assistance to individuals and families who have been impacted by a home fire or other local disaster. Works as part of an assigned team to respond to local disasters within two hours.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Physical, Indoor, Outdoor
  • Formal
  • Weekdays, Evenings, Weekends

Communications: Photographer/Videographer/Visual Storyteller

Assist the Red Cross in delivering its mission by taking and sharing photos and/or video to showcase the Red Cross at work, both in disaster and non-disaster times.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor, Outdoor
  • None, Skilled
  • Weekdays, Evenings, Weekends

Community Volunteer Leader

A Community Volunteer Leader is a single point of contact for a community or collection of communities with the primary goal of connecting the community with the Red Cross mission. This position requires 10-20 hours per month and a commitment of at least two years.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor
  • Formal
  • Weekdays

Pillowcase Project Trainee

Save lives and prevent injury by providing leadership and/or support to Disaster Cycle Services team members through The Pillowcase Project. The Pillowcase Project is a national youth preparedness program offered by Red Cross regions across the country. The presentation provides emergency preparedness education to youth in grades 3-5 (ages 8-11) in school classrooms and other settings. Numerous tools have been developed for this program including a standardized curriculum, workbook, quizzes and activities which have been carefully constructed with the help of curriculum and hazard experts. The highly interactive presentation addresses home fire safety, a local natural hazard, psycho-social coping skills and household preparedness steps like making a plan and a kit. Worker roles include either being a presenter or presentation assistant.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor
  • Formal
  • Weekdays

Communications: Social Engagement Volunteer

To engage supporters, partners, volunteers and donors in the work of the American Red Cross of Massachusetts. Social media volunteers can sign up for disaster cycle services shifts or work independently. Time commitment is flexible but requires a minimum of four shifts per month.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor
  • On-site, Formal
  • Weekdays, Evenings, Weekends

Disaster Services: Health Services

Disaster Health Services (DHS) volunteers are on call to provide a medical professional presence as part of the DAT Team and during larger-scale disasters, primarily in the event that a shelter or evacuation center is opened. Active and unencumbered licensure as a Registered Nurse, Licensed Practical Nurse, Licensed Vocational Nurse, Nurse Practitioner, Advanced Practice Nurse, Medical Doctor, Doctor of Osteopathy, Physician Assistant, Emergency Medical Technician or Paramedic , Retired RN/LPN/LVN if the state in which the license is granted allows for full scope of practice for the volunteer.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor, Outdoor
  • Skilled
  • Weekdays, Evenings, Weekends

Operations: Office Support

Perform reception, computer data support and other activities at the American Red Cross office. Shifts are four hours and volunteers are asked to commit to 1-2 shifts per week.
  • Weekly
  • 55+, Adults
  • Individuals
  • Office work
  • On-site
  • Weekdays

Home Fire Campaign Trainee

Save lives and prevent injury by being a member of the Home Fire Campaign team. Specific roles could vary, including being a member of Home Visit teams to install smoke alarms and educate residents, conduct neighborhood canvassing, facilitate planning events, and more according to local program needs and structure.
  • Weekly, Monthly
  • 55+, Adults
  • Individuals
  • Indoor
  • Formal
  • Weekdays, Evenings, Weekends
Items we need

Blood Donations

Give blood. The Red Cross is working hard to maintain a sufficient blood supply due to an unprecedented number of blood drive cancellations during this coronavirus outbreak. Healthy individuals are needed now to donate to help patients including victims of car accidents and other emergencies, or patients suffering from cancer requiring lifesaving blood. Learn more about donation safety protocols > Find a blood drive near you >
  • Item Collection
How you help A volunteer corps of thousands are trained to be ready when the time comes to assist communities in Massachusetts and nationally. Volunteers make up 95 percent of the Red Cross workforce and train in specialties such as shelter management, mass feeding, technology and casework.
About us The American Red Cross Massachusetts Region is part of the largest and most diverse service organization in the United States, serving the 6.6 million residents of the 351 cities and towns of Massachusetts. The Red Cross provides food and shelter in emergencies, operates the largest food pantry in New England, teaches lifesaving skills, trains nurses’ aides and certified nursing assistants, serves members of the Armed Forces, and more. All assistance from the Red Cross is free, made possible by voluntary donations of time and money from the American people.
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